FAQ

TokenEase is a unified AI API gateway that provides access to all major Chinese AI models through a single API key. Instead of managing multiple accounts and API keys across different providers, you get one endpoint compatible with the OpenAI SDK format.

TokenEase 是一个统一的 AI API 网关，通过一个 API Key 即可访问所有主流中国 AI 模型。无需在多个平台注册管理，一个接口兼容 OpenAI SDK 格式。

1. Visit our Pricing page and choose a plan that fits your needs.

2. Complete the payment via Paddle (supports credit card, PayPal, etc.).

3. Your API key will be automatically generated and sent to your email after payment confirmation.

1. 访问定价页面，选择适合您的套餐。

2. 通过 Paddle 完成支付（支持信用卡、PayPal 等）。

3. 支付确认后，API Key 将自动生成并发送到您的邮箱。

We currently support 6+ premium AI models:

• DeepSeek V4 Flash - High-speed inference, $0.5/M tokens
• DeepSeek V4 Pro - High-precision reasoning, $8/M tokens
• GLM-5.1 - Zhipu AI's latest model, $8/M tokens
• Qwen-Plus - Alibaba Tongyi Qianwen, $3/M tokens
• Doubao Pro - ByteDance Doubao, $1/M tokens

We continuously add new models. Check our API documentation for the latest list.

TokenEase uses a simple pay-as-you-go model. You are charged based on the number of tokens (input + output) you consume. There are no platform fees, no monthly minimums, and no hidden costs.

Prices vary by model. For example, DeepSeek V4 Flash starts at just $0.5 per million tokens, making it 40%+ cheaper than comparable services.

TokenEase 采用简单的按量付费模式。根据消耗的 Token 数量（输入+输出）计费，无平台费、无月最低消费、无隐藏费用。

We accept the following payment methods through Paddle:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay
• Google Pay
• Bank Transfer (via Payoneer)

我们支持信用卡/借记卡、PayPal、Apple Pay、Google Pay 和银行转账。

Yes! New users receive free credits upon registration. You can test all available models before committing to a paid plan. Contact us at contact@tokenease.io to get started.

是的！新用户注册后可获得免费额度，可以在付费前测试所有模型。请联系 contact@tokenease.io 开始体验。

Simply change the model parameter in your API request. No code changes needed beyond that — all models use the same endpoint and authentication.

// Switch to DeepSeek
"model": "deepseek-v4"

// Switch to GLM
"model": "glm-5.1"

// Switch to Qwen
"model": "qwen-plus"

TokenEase guarantees 99.9% API uptime. Our infrastructure is built on enterprise-grade cloud services with automatic failover and load balancing across multiple regions.

Check our Status page for real-time service health.

TokenEase 保证 99.9% 的 API 可用性。基础设施基于企业级云服务，支持自动故障转移和多区域负载均衡。

Yes! TokenEase is fully compatible with the OpenAI SDK. Just change the base_url to https://tokenease.io/v1 and use your TokenEase API key. Works with Python, JavaScript, and any OpenAI-compatible client.

完全兼容！只需将 base_url 改为 https://tokenease.io/v1，使用 TokenEase API Key 即可。支持 Python、JavaScript 及所有 OpenAI 兼容客户端。

You can reach us through:

• Email: contact@tokenease.io
• GitHub Issues: github.com/tokenease/tokenease/issues
• Live chat: Click the chat widget in the bottom-right corner of our website

We typically respond within 24 hours.

您可以通过邮件、GitHub Issues 或网站右下角的在线客服联系我们，通常在 24 小时内回复。